Falcon Academy

Privacy Policy

Effective Date: [01 Jan 2024]

Falcon Academy is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the personal data of students and customers who engage with our services, whether online or offline.

1. Information We Collect

We collect personal information when you interact with us through various means, including:

• When registering for courses (online or offline)
• Contacting us via email, phone, WhatsApp, or social media
• During in-person consultations or interviews

Types of information collected may include:

• Name, address, and contact information (phone number, email address)
• Date of birth and nationality
• Payment and billing information
• Academic background and qualifications
• Course preferences and enrollment history

2. How We Use Your Information

The personal information collected is used for the following purposes:

• To process course enrollments and manage student records
• To communicate with students regarding courses, updates, and promotions
• To provide customer support and respond to inquiries
• To process payments and issue receipts or invoices
• To conduct market research and improve our services
• To send marketing communications with consent

3. Data Sharing and Disclosure

Falcon Academy respects your privacy and does not sell or share your personal information with third parties except in the following cases:

• When required by law or governmental authorities
• To authorized service providers for payment processing or IT services
• With your consent, when engaging in partnered programs or training initiatives

4. Data Storage and Security

We store personal information securely using industry-standard encryption and data protection practices. We have implemented technical and organizational measures to ensure the security of your data against unauthorized access, accidental loss, or alteration.

• Online Data: Any information provided via our website or online forms is secured using SSL (Secure Socket Layer) encryption.
• Offline Data: Physical records are kept in secure locations with restricted access.

5. Retention of Personal Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, we will securely delete or anonymize the information.

6. Your Rights

As a data subject, you have the right to:

• Access, update, or delete your personal information
• Withdraw consent for marketing communications at any time
• Request the restriction or object to the processing of your data
• Lodge a complaint with a data protection authority if you believe your privacy rights have been violated

7. Changes to This Privacy Policy

Falcon Academy reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website, and where appropriate, we will notify you via email or other communication channels.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Falcon Academy
Azad Tower, Amman Kovil Cross Road Mob- 7356887901
falconacademykochi@gmail.com